Casino&Friends Terms and Conditions

Welcome to Casino&Friends Online Casino. These Terms and Conditions govern your use of our website, our games and our services. By creating an account, completing the casino&friends register process, or using the casino&friends login page, you confirm that you have read, understood and agreed to be bound by these terms in full. We are Skill on Net Ltd, registered in Malta under Reg. No. C50024, with our registered office at 1/5297 Level G, Quantum House, 75 Abate Rigord Street, Ta' Xbiex 1120, Malta. Deposit and withdrawal processing services are supplied by Skill On Net Limited (Registered No. 14264775), Suite A, 4-6 Canfield Place, London NW6 3BT, United Kingdom. We are licensed and regulated by the Gambling Commission of Great Britain under account number 39326.

Eligibility and Account Registration

We only offer our services to residents of Great Britain, and we reserve the right to restrict access from any other jurisdiction. You must be at least 18 years old to open an account with us. When you complete the casino&friends register form, you confirm that all information you provide is accurate, current and complete. We may request identity, address and payment verification documents at any stage, and we will not process withdrawals until this verification is satisfactorily completed.

• You may hold only one active account with us at any time
• We may suspend or close accounts that provide false or misleading information
• You are responsible for keeping your casino&friends login credentials confidential
• We are not liable for losses arising from unauthorised access caused by your failure to secure your login details

Currencies, Deposits and Withdrawals

Your account defaults to GBP. If your first casino&friends deposit is made in EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR or RUB, we will set your account currency accordingly, and this cannot be changed afterwards. We accept PayPal, Paysafe, Visa, Mastercard and Apple Pay for both deposits and withdrawals. Where your chosen deposit method cannot receive a withdrawal, we require full verification of an alternative payment method belonging to you before releasing any funds.

The minimum deposit to qualify for our welcome offer is GBP 10, while any other deposit bonus requires a minimum of GBP 20 or its currency equivalent. The minimum Wire Transfer withdrawal is GBP 50, and we apply a GBP 10 surcharge on Wire Transfer withdrawals under GBP 500 - transfers above this amount are free of charge, as are card and e-wallet withdrawals. We place no limit on the number of casino&friends withdrawal requests you may submit per day, week or month, though we set an individual per-transaction limit at registration; you may contact our support team to request an adjustment. Withdrawals of GBP 5,000 or more, and any jackpot wins, require additional verification and may take longer to process. If a withdrawal cannot be completed to your chosen method and no alternative details are on file, we will return the funds to your bankroll after 7 days. Once your documentation is complete, we aim to process cashouts within a few hours.

Bonuses and Promotional Offers

We offer a welcome package of 150 free spins on Big Bass Splash for new players completing their first qualifying deposit of GBP 10 or more. Each spin has a value of GBP 0.10. Winnings from your casino&friends free spins carry a wagering requirement of 10x, and only slot games count towards this requirement. While wagering, your maximum stake is capped at 10% of the free-spin winnings (minimum GBP 0.10) or GBP 5, whichever is lower. We run an automatic eligibility review on every new account immediately after registration, and we will email you our decision regarding any first-deposit offer.

Beyond the welcome package, we provide Daily Picks - offers refreshed every day and matched to the current status of your account, meaning an offer may become unavailable before its timer expires if your account activity changes. We also run tournaments, VIP Lounge cashback, and personalised casino&friends bonus offers that improve as you climb our loyalty tiers, occasionally distributed through mechanisms such as Prize Twister.

Standard casino bonuses and free-spin winnings carry 10x wagering, while free bingo tickets carry no wagering requirement and pay straight to your real balance. We express requirements as Points to Redeem, where every GBP 1 wagered earns 0.5 points. Your real money balance is always wagered before any bonus balance, and only one bonus wagers at a time. Non-deposit offers, including any casino&friends no deposit bonus we may issue, must be wagered within 24 hours and pay out a maximum of GBP 100 or 2x the bonus amount, whichever is higher. Free spins, free bets, free bingo tickets and golden chips remain valid for 24 hours from crediting. If a bonus is cancelled, fully used or expires before wagering is met, we remove all related winnings, including any pending amounts. We monitor all offers, including zero-wagering promotions, under our Fair Play and Irregular Play policies, and we reserve the right to withhold or reverse any casino&friends bonus code or casino&friends promo code benefit obtained through irregular play.

Holding an active bonus does not prevent you from withdrawing your deposited balance. However, requesting a withdrawal cancels your entire bonus balance, including any winnings accrued from it. This cancellation is irreversible, and any reinstatement restores the full original wagering requirement.

Our Games and Loyalty Program

We provide access to 1,828 games across our casino&friends slots collection, table games, scratch cards, video poker, bingo and our casino&friends live casino, powered by providers including NetEnt, Play'n GO, Big Time Gaming, Red Tiger, Yggdrasil, Evolution and Extreme Live Gaming, among others. Our VIP Lounge rewards regular play across six tiers - Bronze, Silver, Gold, Platinum, Diamond and Red Diamond - based on monthly points earned through wagering, with rates varying by game type. We reassess levels on the 1st of each month, limit downgrades to one level per month, and require identity and deposit verification before granting Platinum status or above. We reserve the right to adjust levels manually where irregular play artificially inflates points.

Mobile and Desktop Access

We make our services available on desktop, mobile browser, and through our dedicated casino&friends app for iOS and Android. Whether you access our casino&friends casino app or play via your browser, the same account, balance and bonus rules apply across all platforms.

Responsible Gambling and Account Restrictions

We are committed to promoting safer gambling. You may request deposit limits, time-outs or self-exclusion at any time through our support team. We reserve the right to suspend accounts where we suspect problem gambling behaviour, underage access, or breach of these terms.

Liability and Governing Law

We provide our services on an "as available" basis and do not guarantee uninterrupted access. To the fullest extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our platform. These terms are governed by the laws of England and Wales and by the conditions of our Gambling Commission licence.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational or commercial changes. We will publish the revised version on our website, and continued use of your account after such changes constitutes your acceptance of the updated terms.

Contact Us

If you have questions about these terms, please contact our support team via LiveChat, available daily from 06:00 to 00:00 GMT, by email at support@casinoandfriends.com, or regarding data protection matters at dpo@casinoandfriends.co.uk.